Privacy policy.

At Critter Kin, we are committed to protecting your privacy. Below you will find an outline of how your personal information is collected, used, and protected when you visit this website and make purchases.  

Information Collected

  • Personal Information (for orders):

    • Name

    • Email address

    • Shipping address

    • Billing address

    • Phone number (optional)  

  • Payment Information (for orders):

    We use third-party payment processors (e.g., PayPal, Stripe) and do not store your credit card or payment details on our servers.

  • Website Usage Information:

    • IP address

    • Browser type

    • Pages on Website visited

    • Cookies and similar technologies (see our Cookie Policy below)

  • Communication Data:

    • Records of correspondence when you contact us.

How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you about your orders and provide customer support.  

  • To send you promotional emails and newsletters (if you have opted in).

  • To improve our website and services.

  • To comply with legal obligations.

This website is powered by Squarespace, who has their own privacy policy which can be found here.

Sharing Your Information

We may share your information with:

  • Third-party payment processors to process your transactions.

  • Shipping carriers to deliver your orders.

  • Legal authorities if required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.  

Your Rights

You have the following rights:

  • To access your personal information.

  • To correct inaccuracies in your personal information.

  • To request deletion of your personal information (subject to legal obligations).

  • To opt out of receiving marketing communications.

  • To request a copy of the data that we hold about you.

To exercise these rights, please contact us.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.  

Changes to This Policy

We may update this Privacy Policy from time to time. If any changes are made, you will be notified and the new policy will be posted on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us.